Terms of Service
1. Your agreement with Nabrimar
These Terms govern the Nabrimar products you order from Nabrimar Systems LLC, including Nabrimar Sign and Nabrimar AMS. Your accepted order identifies the product, features, sender seats, limits, price and billing period. An individually signed agreement controls a conflict on its specific subject. Creating an account does not purchase every Nabrimar product. You must be legally able to enter this agreement and authorized to bind any organization you represent.
2. Subscriptions, prices and payments
A paid subscription is billed at the amount and frequency you expressly accept at checkout. Monthly plans renew monthly; annual plans charge the annual total and renew annually, unless renewal is canceled. Taxes and any additional charges must be disclosed before payment. Sign recipients do not need a paid sender seat to sign or download their documents. Envelope allowances renew monthly, including on annual plans. Reaching an allowance does not authorize automatic overage charges. Upgrades or extra seats require an accepted order. A separately offered promotion has only the duration and benefits stated in that offer. Future price changes require advance notice and an opportunity to cancel before the new price applies.
3. Cancellation, refunds and billing help
For Nabrimar Sign, the billing administrator can cancel renewal in the account plan settings. If a scheduled plan change prevents cancellation, cancel that change first, or contact us for help. Cancellation stops the next renewal and paid access continues through the paid period. Contact us if account access or cancellation fails, or to report an incorrect charge or request a refund. Cancellation does not automatically refund a used or partly used billing period, except where your order or applicable law provides otherwise. Mandatory withdrawal, refund and consumer rights are preserved. Ending a subscription is separate from deleting records subject to retention requirements.
4. Electronic signatures and document suitability
Nabrimar Sign provides electronic document delivery, review, signature and evidence features. Opening an invitation does not sign a document. Signers must intentionally confirm their signature. A saved signature is not permission to sign a new transaction automatically. The sender is responsible for the document, recipient details, authority, required notices and selecting a legally appropriate signature process. Invitation-link access alone does not verify a government identity. The standard service is not a notary or a qualified trust service and does not promise a qualified electronic signature. Documents requiring witnesses, notarization, special delivery or a prescribed certificate need a separately verified process. Do not assume the service is appropriate for wills, family-law records, court filings or certain insurance cancellation notices.
5. Accounts and acceptable use
Protect credentials, use available security controls, and promptly report unauthorized access. Administrators must grant only appropriate access and remove users who no longer need it. Do not impersonate signers, forge signatures, send unlawful or unsolicited messages, upload malicious files, bypass access or billing controls, or access another customer’s information. You are responsible for lawful instructions and permissions for uploaded content. Do not use the service for unlawful discrimination, fraud or prohibited transactions.
6. Your documents and our technology
You retain your rights in your documents and data. You authorize Nabrimar and its service providers to process them only as needed to deliver the service, follow your lawful instructions, protect the service and meet legal obligations. Nabrimar and its licensors retain their respective rights in the software, branding and other proprietary materials. Your subscription grants a limited right to use the purchased service, not ownership of its source code. Do not copy proprietary code, remove ownership notices, or reverse engineer the service except where applicable law permits. Third-party and open-source components remain subject to their own licenses; this agreement does not remove rights those licenses grant.
7. Confidential information
Each party must reasonably protect nonpublic information received from the other, use it for the service relationship only, and disclose it only to authorized people or providers with an appropriate need and confidentiality obligations. This excludes information lawfully public, independently developed, already lawfully known or lawfully received without restriction. Legally required disclosure is permitted, with notice where legally allowed. These restrictions do not prohibit lawful reporting to authorities, protected whistleblowing or other nonwaivable rights. Public interfaces and ordinary industry ideas are not made secret by this clause.
8. Privacy, regulated data and integrations
Our Privacy Notice describes information handling. Customers determine the lawful purpose of documents they send and must provide required notices to recipients. Where a data-processing agreement or business associate agreement is required, it must be executed and the applicable configuration approved before that regulated processing starts. Purchasing Sign alone does not establish HIPAA compliance. Do not send protected health information to an unapproved workflow or provider. Optional AI and integrations may transmit selected information to the connected provider and require separate permissions and terms. Review AI output before relying on it.
9. Availability and international use
Self-service purchasing currently supports United States billing addresses. International purchasing requires confirmation of availability from Nabrimar. Being able to open a signing link in another country is not confirmation of local legal suitability. Signature standards, privacy, data transfers, taxes, consumer rights and regulated documents vary by country. Neither these Terms nor an interface translation overrides those requirements. Use is prohibited where providing the service or the transaction would violate applicable sanctions or export laws. No universal worldwide certification is represented.
10. Service operation and records
Service may be interrupted by maintenance, network or provider failures. We do not promise uninterrupted operation, a particular court outcome or suitability for every document. Download completed documents and evidence and keep the records your business requires. Retention depends on the applicable service configuration, legal obligations, disputes and storage retention locks. A deletion request may not override a lawful retention requirement. We may proportionately restrict access for security, unlawful use or unpaid amounts, with notice where practicable and lawful. Contact support to arrange lawful access to records when access is restricted.
11. Mandatory rights, disputes and changes
Nothing in these Terms excludes rights or liabilities that applicable law does not allow to be excluded. Contact us first to seek resolution of a service or billing problem; this does not restrict legal remedies or access to regulators or courts. We will identify material changes by a new version and give notice and obtain consent where required. Changes do not rewrite the terms previously accepted for a completed transaction. Existing separately signed agreements are not silently replaced. If part of these Terms is unenforceable, the remaining provisions continue to the extent legally permitted.
Contact
Nabrimar Systems LLC · admin@nabrimarams.com
Questions about terms, privacy, security, billing or accessibility. Do not include passwords or sensitive documents in your initial email.